On February 6, 2012, USCIS held a teleconference announcing that, on February 16, 2012 the agency would launch a series of public engagements in Chinese, called Jiao Liu.  The following is a brief transcript of Mr. Mayorkas’ announcement during the teleconference.

“We will conduct a first session in a series of national public engagements in Chinese called Jiao liu. And this is part of our ongoing effort to reach the diverse communities we serve.”

He went on to state that (continued below):

I don’t know if all of you are familiar with the fact that in 2010 and 2011 we launched a series of public engagements in the Spanish language called “Enlaces,” which, like Jiao liu, means engagement.

And we did so understanding and recognizing the fact that many of the individuals that seek to access our services are most comfortable in the Spanish language.

And we – because of the success of that engagement series – we reached more than 1000 people in 2010, 2011 through our Spanish language engagements -we decided to expand the multi-lingual engagements and decided that we should next do it in the Chinese language because of the demographics of our customer base.”

For more on this program, please click here.